A diverse portfolio of topics requires experts from various different fields.

 

Elisabeth Brenner

„Things are much easier with a positive attitude.“

  • Telephone Training
  • Complaints Management
  • Active Sales in the Hotel Industry
  • Dealing with guests
 

Michaela Dattinger, MA

„authentic, emphatic, unconventional… that´s me – and I do all my trainings, coachings and consultations with these characteristics in mind.“

  • Service and Quality Control
  • Employee Motivation and Development
  • Organisational and Team Development
 

Jennifer Grogl

"Accept or Change!"

  • Quality Control
  • Organisational Development
  • Product Development
 

Martina Plonner

"Treat people as if they were what they should be and help them to become what they could be."

  • Management Issues
  • Personality Development
  • Self-Marketing
  • Organisational and Team Development
 

Eva Radocha, MA

"Hire for character and attitude, train for skills."

  • Communication & Intercultural Communication
  • Employee Search, Development & Motivation
  • Personality Management & Development
  • Service Orientation
 

Mag.(FH) Peter Staudinger, MBA MA

„Whoever makes a move, affects others.“

  • Personality Management
  • Client Communications and Customer Relations
  • Conflict Management
 
Julia Wascher

Julia Wascher

"Be the change you want to see in the world."

  • Corporate Culture
  • Team Development and Generation Management
  • Employee Motivation and Potential Development
  • Trainee Training
 

Katharina Windbüchler-Entler

„Only when the passion of the host and the staff is ignited, can the spark jump over to the guest.“

  • Training on the job, Reception, Reservations, Conference Department
  • Being a Host – first impressions are decisive
  • Selling successfully, Customer Loyalty, Complaints Management
 

Ute Zischinsky

„Economic success is based on Customer/Guest Satisfaction in connection with a fulfilling work-life balance of both businesses and individuals.“

  • Communication, Sales and Complaints management
  • Staff Tutoring and Team Building
  • Coaching & Training of Personality Development and Health Support
 

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