A diverse Portfolio of Topics requires experts from various different fields.

 

Elisabeth Brenner

„Things are much easier with a positive attitude.“

  • Telephone Training
  • Complaints Management
  • Active sale in the hotel
  • Dealing with guests
 

Cathrin Mittermüller, MA

„It´s never too late for a better future!“

  • Conflict Solving
  • (Interlectual) Communication
  • Executive Devlopment
 

Mag.(FH) Peter Staudinger, MBA MA

„Whoever makes a move, affects others.“

  • Personal management and self assured demeanour
  • Client communications and building customer relations
  • Conflict management as problem solver and craetivity strategy
 
Julia Wascher

Julia Wascher

 

  • Trainee Training
  • Trainings for foreign seasonal employees
  • Employee motivation and potential development
 

Katharina Windbüchler-Entler

„Only there, where the passion of Host and the staff is ignited, can the spark jump over to the guest.“

  • Training on the job, Reception, Reservations, Conference Department
  • Being a Host – first impressions are decisive
  • Selling successfully, Client loyalty, Complaints management.
 

Ute Zischinsky

„Economic success based on Customer/Guest Satisfaction in connection with fulfilled Working and Private lives of both Businesses and individuals.“

  • Communication, Sales and Complaints management
  • Staff Tutoring and Team Building
  • Coaching & Training of Personality Development and Health support

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